Participant Customer Service.
Have questions? We can help. How would you like to connect with us?
We know that your time is valuable. We encourage you to use our web callback feature below if you need assistance from our participant services team. The simple online form lets you request a call-back (asap or at a specific time) to avoid waiting on hold. We look forward to assisting you!
Complete the Request a Callback form if you would like a BPAS Participant Services Representative to call you. Available Monday – Friday between 9:00 am – 7:30 pm ET.
1-866-401-5272. Monday – Friday, 8:00 am – 8:00 pm ET
For non-urgent messages; we’ll reply within 2 business days.
Download the BPAS University (BPAS U) app today! Available in the Apple App Store and Google Play Store.
Tell us about your Request and we’ll follow up accordingly.