Participant Customer Service.

Have questions? We can help. How would you like to connect with us?
We know that your time is valuable. We encourage you to use our web callback feature below if you need assistance from our participant services team. The simple online form lets you request a call-back (asap or at a specific time) to avoid waiting on hold. We look forward to assisting you!

I want to request a call.

Complete the Request a Callback form if you would like a BPAS Participant Services Representative to call you. Available Monday – Friday between 9:00 am – 7:30 pm ET.

I want to call BPAS.

1-866-401-5272. Monday – Friday, 8:00 am – 8:00 pm ET

I want to send a secure online message.

This option is for non-urgent inquiries. We’ll call you back in the order your message was received.

Get the app.

Download the BPAS University (BPAS U) app today! Available in the Apple App Store and Google Play Store.

Looking for Financial Planning Help? Start here.

Tell us about your Request and we’ll follow up accordingly.